AI governance refers to the policies, procedures, and oversight mechanisms that guide the development, deployment, and monitoring of AI systems. For B2B SaaS companies serving mid-market and enterprise clients, AI governance is increasingly appearing in vendor questionnaires and client requirements. Depending on your company’s size, you may currently rely on internal policies and hope for minimal scrutiny. However, clients are now seeking more detailed documentation—and even certifications like ISO 42001.
Key Policies for AI Governance
In addition to these policies, if you are required to be audited and perform the ISO 42001 certification or follow EU AI Act or other regulatory requirements, you should have robust processes and documentation in the following areas:
- AI System Development Practices (libraries used, DevOps, guardrails)
- Data Management Practices (data engineering, data cleansing, addressing data biases, data privacy considerations)
- Responsible AI and Ethics embedded practices in code, practices, policies and monitoring
- Additional security tools/ processes for adversarial prompting and other LLM threats
- Specific to the EU AI Act, appropriate documentation on roles of AI Developer, or AI Deployer should be documented.
- Risk assessments to determine regulatory or contractual obligations classifications (e.g. high-risk systems or transparency obligations for EU AI Act or other regulations)
- AI Impact Assessments are being developed on systems to address the ethical, biased, and usability impacts of the products.
- Additional clauses included in third-party vendors’ contracts for AI considerations on data processing, data training and ensuring compliance with existing laws (AI, privacy, security).
How Elevate Can Help
We engage with over 100 SAAS technology companies with know-how templates, processes and deep AI and Cyber Security expertise to set up effective AI Governance practices and become ISO 42001 certified. Contact us to become ISO 42001 certified, build AI and Cyber governance programs and save you time and effort during the process.